Legal Notes - Makro Cash & Carry

Makro, Makro SSW, Makro Cash and Carry and Makro Trade Centres are trading names of Makro Self Service Wholesalers Limited, a company incorporated in England ("Makro").
Makro's registered office is at Liverpool Road, Barton Moss, Eccles, Manchester M30 7RT.
Makro is registered in England with registration number 973269. Makro's VAT number is 306178959.
Makro Head Office Switchboard: 00 44 870 166 2576
Makro Head Office Fax: 00 44 870 264 2576

Makro is a membership only, business to business, cash and carry wholesaler. Makro is a member of the Metro Group (see homepage for details).

PRIVACY POLICY

Makro is responsible for the processing of any personal information you provide through this site and in any subsequent dealings with us, and its processing is registered in the United Kingdom under the Data Protection Act 1998.

We take the privacy of all our customers and website users seriously. This Privacy Policy outlines how your personal information will be treated.

Our Privacy Policy will be reviewed and enhanced from time to time and you should check this page to see our most up to date policy.

If you would like any further information or have any comments about our Privacy Policy or any other aspect of our website or service, please contact us by any of the methods shown below:

Telephone: 0870 166 2576
Email: e.replies@makro.co.uk
Mail: Makro Self Service Wholesalers Limited, Head Office, Marketing Department, Liverpool Road, Barton Moss, Eccles, Manchester M30 7RT
Fax: 0870 264 2576

Links with other Makro websites
This privacy policy only covers Makro's website at www.Makro.co.uk. We are not responsible for the data policies or procedures or content of other linked websites. We recommend that you check the privacy and security policies of each website you visit.

The information we collect
In order to provide you with the services you require, we may collect and keep a record of personal information about you from our websites, telephone conversations, emails and written communications. When you use one of our websites, you may be required to provide certain information such as your name, address, email address and telephone number. We may also ask you for additional optional information such as mobile phone number, fax, credit card details, etc. In order that we can monitor and improve the site, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version, and the website that you visited prior to our site. Please let us know if any of your personal information changes or is inaccurate so that we may keep our records up to date.

How we will use your information
All information you provide through this site and in any subsequent dealings with us, will be used and protected by us in accordance with current data protection law and this Privacy Policy.

• We may use the information we collect from you in various ways, including:
• to protect our websites and systems against unauthorised access
• to provide you with the services that you have subscribed to or registered for
• to process any orders placed by you and administer any purchasers made by you
• to communicate with you, for example in relation to urgent product recalls and dealing with your requests and enquiries
• for maintaining our records and other administrative purposes
• for customer and market research
• to track activity on our website
• to assess and improve the quality of our service to create an individual profile for you so that we can inform you of particular goods, services or events that may be of interest to you and to display that information according to your preferences
• to identify potential customers or subscribers

As well as telling you about products, services, events and offers in our stores, from time to time we would also like tell you about our other sometimes unrelated products, services, offers and events, and to introduce you to other carefully selected organisations with whom we have a business relationship. In all cases we will take care to ensure that your information is used responsibly.

Marketing Information
You have the right to prevent marketing information being sent to you. We will not use your information to send marketing information if you do not want this. If you prefer not to receive information about products and services you can opt out of marketing at any time by writing to us by mail or email.
Please note, if you do opt out, we will be unable to keep you informed of new products, services or offers which may be of interest to you.

Cookies
Cookies and similar devises such as web bugs may be used by us to provide you with customised information from our website. A cookie is an element of data that a web site can send to your browsers, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently pages are visited and to determine which are the most popular areas of our website. We may use cookies so that we can give you a more personalised experience when returning to our website.

Third parties
We may supplement the information that you provide to us with information that we receive from other parties.

Sale of Business
In the event that the business is sold or integrated with another business, your details may be disclosed to our advisors and any prospective purchaser's advisers and will be passed on to any new owners of the business to use in the same way as set out in this Policy.

Use of your information outside the European Union
In order to provide you with the products and services you require, we may need to transfer your personal information to countries some of which may not protect privacy rights as extensively as the United Kingdom. If we do so we will keep control of the information or require anyone to whom we pass it to treat it to UK privacy standards.

Security
We take the security of your personal information seriously. We endeavour to take all reasonable steps to protect your personal information from loss and misuse, and only allow access to it in accordance with the terms of this policy.

Your rights to access your personal information
You have the right to receive information about the personal data we hold about you if you request this in writing and pay the statutory fee which is currently GBP10.00

Your rights to access your personal information
You have the right to receive information about the personal data we hold about you if you request this in writing and pay the statutory fee which is currently GBP10.00

LEGAL TERMS AND CONDITIONS OF USE OF MAKRO'S INTERNET SITE
Trademarks etc
The content of Makro's Internet Site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the Makro Internet Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal use or for your business use in connection with use of a Makro tradecard (so long as not for commercial exploitation or profit by your business), provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Makro Internet Site without written permission from Makro.
No licence is granted to you in these Terms and Conditions to use any trade mark of Makro or its affiliated companies including, without limitation, the trade marks MAKRO and METRO.

Information
Makro takes reasonable precautions to ensure that any guidance note on the Makro Internet Site is accurate. However, data on the Makro Internet Site which relate to legislation, food safety or any other matter is provided purely for your information and is not intended to be legally comprehensive. Makro recommends that no action be taken on such data within the Makro Internet Site as such data are intended to be indicative only and not a substitute for full legal or other professional advice.

Limitations
You may not use the Makro Internet Site for:

• disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
• transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;
• gaining unauthorised access to other computer systems;
• interfering with any other person's use or enjoyment of the Makro Internet Site;
• breaching any laws concerning the use of public telecommunications networks;
• interfering or disrupting networks or web sites connected to the Makro Internet Site;
• making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Makro reserves the right to refuse to post material on the Makro Internet Site or to remove material already posted on the Makro Internet Site.

Indemnity
By using the site, you accept that you will indemnify Makro against all losses, liabilities, costs and expenses reasonably suffered or incurred by Makro, all damages awarded against Makro under any judgment by a court of competent jurisdiction and all settlements sums paid by Makro as a result of any settlement agreed by Makro arising out or in connection with:

1. any claim by any third party that the use of the Makro Internet Site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
2. any claim by any third party that the use of the Makro Internet Site by you infringes that third party's copyright or other intellectual property rights of whatever nature; and
3. any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Makro Internet Site by you.

Availability of the Makro Internet Site
Due to the nature of the Internet, Makro is unable to guarantee that the Makro Internet Site will meet your requirements. Makro gives no warranty that the service will be fault free. If a fault occurs in the service you should contact Makro's Marketing Department (at Makro Head Office) and Makro will attempt to correct the fault as soon as we reasonably can. Your access to the Makro Internet Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Makro will attempt to restore the service as soon as it reasonably can.

Makro's Liability
Makro provides this site to you without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

The Makro Internet Site provides content from other Internet sites or resources and while Makro does what it can to ensure that material included on the Makro Internet Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Makro is not responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Makro Internet Site. Makro will attempt to remedy any inaccuracies in the material on the Makro Internet Site as soon as we reasonably can upon being notified of such inaccuracies.
In particular, we disclaim all liabilities in connection with the following: incompatibility of the Makro Internet Site with any of your equipment, software or telecommunications links.

technical problems including errors or interruptions of the Makro Internet Site
unsuitability, unreliability or inaccuracy of the Makro Internet Site
inadequacy of the Makro Internet Site to meet your requirements

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Makro Internet Site.

Nothing in these Terms and Conditions shall exclude Makro 's liability for personal injury or death caused by its negligence.

Third Party Websites
This Makro Internet Site includes links to other web sites or material which are beyond its control. Makro is not responsible for content on such Internet pages.

Advertising and Promotions
The Makro Internet Site may contain advertising and promotions from third parties. Advertisers and promoters are responsible for ensuring that material submitted for inclusion on the Makro Internet Site complies with relevant laws and codes of practice. We will not be responsible for any error or inaccuracy in advertising or promotional material.

Please see individual promotions for details of relevant terms and conditions or ask in store for terms and conditions.

Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

International Use
The Makro Internet Site has been designed for use by Makro customers and potential customers within the United Kingdom. Makro makes no promise that materials on the Makro Internet Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Makro Internet Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so of your own volition and you are responsible for compliance with relevant local law.

Makro shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.